How RALOMI handles your work and data

Terms

Use RALOMI only for lawful sales practice and only with call material you are authorized to upload. You retain ownership of your transcripts, recordings, and practice content. You may not use the service to violate another person’s privacy, intellectual property, or contractual rights.

Controlled beta access is free for invited testers during their communicated beta period. It does not automatically become a paid subscription. Public early access is separate from invited beta access. Paid plans and their terms will be communicated when available; any future paid enrollment requires a separate choice.

Paid subscriptions renew until canceled. You can cancel before the next billing period to prevent a future charge. RALOMI is a practice aid, not a guarantee of sales performance, and you remain responsible for decisions made in live customer conversations.

Privacy

RALOMI processes account details, uploaded transcripts or audio, generated practice material, and product usage needed to provide the service. We use this information to authenticate users, process calls, deliver drills, support teams, secure accounts, and improve service reliability. We do not sell personal information.

Service providers, including OpenRouter, OpenAI and Deepgram, process the content needed for AI feedback, live practice and transcription. Their processing and retention settings are separate from the app's storage. Content you choose to share with your team is available to authorized team members. Data may also be disclosed when required by law. Account owners can request access, correction, export, or deletion of their personal information by contacting RALOMI support at support-ralomi@momolago.com.

RALOMI requests deletion of uploaded media after successful transcription. Transcripts, debriefs and saved practice results remain available in the app until removed. Failed or interrupted uploads may remain until retention cleanup runs; removing an app copy does not describe a provider's separate retention period.

Beta usage measurements track account activity, request counts, duration and cost estimates; these measurements do not contain full call transcripts or raw audio. Feedback you submit is private support information and may include the page where you submitted it. Please do not include sensitive customer information in feedback.